Health Care Communication

University of Phoenix Material Health Care Communication Methods The following assignment options provide the opportunity for you to explore communication methods for different kinds of health care scenarios. The assignment options also allow you to examine the effects of HIPAA and other regulations on health care communication. Select and complete one of the following assignments: Option 1: Nursing Home Administrator Option 2: Communications Coordinator Option 1: Nursing Home AdministratorRead the following scenario: * As the administrator of a local nursing home, you have just received notification that the organization is being purchased by a national group. Because of new policies to be implemented, many of the residents will be displaced. To make the situation more challenging, some of these residents have difficulty communicating, have no local family, and have not indicated that they approve the release of their medical information. Arrangements must be made for these individu als.Write a 1,050- to 1,400-word paper on the different types of communication methods for the health care organization described in the scenario. Include the following in your paper: The advantages and disadvantages of using traditional, electronic, and social media for health care communication The effects of HIPAA and other regulations on the use of these media for health care communication Cite a minimum of two sources, one from the University Library and the other from the course textbooks or Electronic Reserve Readings, to support your position.Format your paper consistent with APA guidelines. Option 2: Communications Coordinator Consider the following scenario: * You are the communications coordinator for a national drug manufacturer. Recently, there have been reports of significant negative effects caused by one of your medications that is used by a significant population. News reports have alleged that one of the individuals affected is a well-known public figure. You are t asked with addressing the news reports and the general public regarding this situation.Write a 1,050- to 1,400-word paper on different types of communication methods for the health care organization described in the scenario. Include the following in your paper: The advantages and disadvantages of using traditional, electronic, and social media for health care communication The effects of HIPAA and other regulations on the use of these media for health care communication Cite a minimum of two sources, one from the University Library and the other from the course textbooks or Electronic Reserve Readings, to support your position. Format your paper consistent with APA guidelines. Health Care Communication The patient who is distrusting of their nurse will not be compliant or may not take part in self-care. Nurses communicate each day with patients and coworkers. Building effective communication skills in the healthcare industry can lead to optimal outcomes. The first step to communication is to determine what the message to be conveyed is and put it in a logical order. Make the message brief. Choosing your words correctly will allow the receiver to understand what you are saying. Be considerate of the patient's education, cultural, knowledge base and level of understanding.When you begin to speak be sure that you have the attention of the receiver, at the end of the conversation get feedback to ensure that your message was conveyed correctly. This paper will discuss the definition of health care communication, the relevancy of effective personal healthcare communication with other health care professionals and patients, relevancy of effective healthcare communication to health outcome s, and how the lack of effective personal and professional healthcare communications contributes to poor health outcomes. Healthcare communication can be defined as when an individual seeks information n health related issues.According to Healthy People 2010, (n. D. , overview), â€Å"Health communication encompasses the study and use of communication strategies to inform and influence individual and community decisions that enhance health. â€Å"The dissemination of information can be done via public communication or in an organizational context. Public communication refers to, â€Å"presentations, speeches, and public addresses made by individuals on health-related topics†. (Morehouse, 1998, p. 4). Health communication in the organizational context refers to how administration or staff provides information in regard to healthcare.The use of communication for healthcare issues is important to many people in that it increases awareness of healthcare risks, benefits, availab ility and support systems. Public communication utilizes pamphlets, public service announcements, etc. , to alert persons to health issues which can â€Å"encourage healthy behaviors, create awareness, change attitudes, and motivate individuals to adopt recommended behaviors. â€Å"(Healthy people 2010, n. D. , overview). When communicating with patients the nurse needs to look at the overall picture of the patient. This is his or her values, beliefs, culture and knows the health literacy of the attain.The degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions. When a patient understands his or her disease process it helps that individual make the right decisions regarding their healthcare. A nurse who is able to understand a patient's values, culture, beliefs, and incorporate them into the patients care builds a sense of trust between the patient and nurse. Communicating wi th other healthcare professionals also requires effective healthcare communication.Some nurses may not know their role responsibilities. As a charge nurse on the floor you can explain to that nurse what her role is. The charge nurse will need to be accurate in the information she provides, consistent, reliable in that the content is correct and up to date. When positive, caring relationships establish between patients and caregiver, patients report a greater ability to cope effectively with their illness and greater compliance with health care regiments. â€Å"(Morehouse &Northouse, 1998, up. 79-80). Patients fear the unknown.Being in a hospital can be scary if they do not know what is happening to them. A nurse who speaks to a patient regarding his plan of care and shows empathy will give that patient a sense that he or she cares. A patient who understands his disease process will be able to make sound decisions, discuss treatment with family and cope with the situation. According to Williwaw, (2007), â€Å"There are five elements in the process of communication; the sender, the receiver, the message, the medium and internal and external static. â€Å"A problem with any of these elements can distort the meaning of what is trying to be conveyed.